Shipping policy

Shipping Policy:


Thank you for choosing D.YO.Z Creations. We are committed to providing you with a seamless and reliable shipping experience. Please review our shipping policy below:

Ordering Process:

  • Unless otherwise noted, orders are typically processed to be packed and shipped out within 2-5 business days.
  • The time frame doesn’t take into consideration the time in which it takes to get the order delivered to you from the United States Postal Service (USPS), and UPS.
  • Business days are 9:00 am to 5:30pm Monday to Friday excluding weekends and National Holidays.
  • Shipping Methods:
  • We offer standard shipping options unless otherwise specified during checkout.
  • The shipping method in which you choose does not change or affect our company’s current fulfillment time.
  • Selecting any priority or expedited shipping will be upheld and guaranteed from the shipping carrier and the company is not responsible for the package not being delivered in that time frame.
Shipping Fees:
  • Shipping fees are calculated based on the weight and destination of your order.
  • The pricing of shipping cost are not regulated by the company, but instead dictated by the USPS or any carrier customer chose.
  • Any additional customs fees or taxes are the responsibility of the customer.
Order Tracking:
  • Once your order has been shipped, you will receive a confirmation email containing tracking information.
  • Utilize the provided tracking number to monitor the real-time progress of your order.
Shipping Restrictions:
  • As of now, we are delighted to offer shipping services exclusively within the United States.
Delayed or Lost Shipments:
  • We as a company are not responsible for shipping delays or lost packages marked delivered but not received.
  • In the event that this happens, please file a claim with USPS or UPS using your tracking number. Our company will assess the appropriate solution to any delivery issue.
Order Changes/Cancellations:
  • If you need to make changes or cancel your order, kindly contact us within 24 hours.
  • We understand that circumstances may arise, and we'll do our best to accommodate your request.
  • Please reach out to our customer service team promptly, providing your order details and the nature of the change or cancellations.
  • Orders that have been processed or shipped may not be eligible for changes or cancellations.
  • We appreciate your understanding and cooperation in ensuring a smooth order fulfillment process.
Thank you for choosing D.YO.Z Creations. For any inquiries or concerns regarding our shipping policy, please reach out to our customer service team via email dyozcreations@gmail.com.