Store Policy

Store Policy:
Thank you for visiting and shopping with us. Your purchase signifies your acknowledgment and acceptance of all our policy terms. Kindly read our privacy policy and terms of service for further information. We appreciate your business.
Prices Policy:
Prices are subject to change.
Order Policy:
All sales are final. Please carefully review product descriptions and notations before placing your order. The company reserves the right to accept or deny any discounts or coupons. Only one discount can be applied per order, and discounts cannot be used on previous orders. Any shipping changes or requests for an existing order must be made within 24 hours of purchase. Requests outside this timeframe may not be eligible. Orders cannot be edited once placed; a new order must be made for any changes, additions, or removals, provided the original order that has not been fulfilled or shipped. We accept corrections outside the 24-hour window if a new order is placed by the customer. We appreciate your understanding and cooperation in ensuring a smooth order fulfillment process.
Shipping Policy:
Orders are typically processed and prepared for shipment within 2 to 5 business days, unless otherwise noted. This timeframe excludes the delivery time by the United States Postal Service (USPS) and UPS. Please note that shipping costs are determined by current USPS rates, based on the package's weight and destination. The chosen shipping method does not impact our company's pricing.
Selecting priority or expedited shipping does not guarantee delivery within the chosen timeframe, as this is determined by the shipping carrier. The company is not liable for delays in delivery or packages marked as delivered but not received. If such an issue arises, please file a claim with USPS or UPS using your tracking number.
We, as a company, will assess and provide an appropriate solution to any delivery-related concerns. Thank you for your understanding, and feel free to reach out to our customer service for any further assistance.
 Return/Exchanges Policy:
All Sales Final:
We do not accept any returns or exchanges, no exceptions.
Handmade Variations:
Our products are handmade in small batches, resulting in unique items. Slight differences in size, smell, color, or consistency are normal.
Thank you for understanding our policies. For any concerns or issues, please contact our customer service within the specified timeframes.
Contact Method:
For customer support, please reach out via email to our business.
Our customer service operates from Monday to Friday, between 9:00 am and 5:30 pm.
Response Time:
 Please allow 24 to 48 business hours for an email response from our customer support team.
Weekend and Holiday Processing:
We do not process or ship orders on weekends or national holidays.
Thank you for choosing us. For any inquiries or assistance, please contact our customer support team via email during the specified business hours.

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